{"id":10616,"date":"2021-05-11T16:50:09","date_gmt":"2021-05-11T16:50:09","guid":{"rendered":"https:\/\/dailyrapidnews.com\/eng\/?p=10616"},"modified":"2021-05-11T16:50:09","modified_gmt":"2021-05-11T16:50:09","slug":"instagram-twitter-blame-glitches-for-deleting-palestinian-posts","status":"publish","type":"post","link":"https:\/\/dailyrapidnews.com\/eng\/2021\/05\/11\/instagram-twitter-blame-glitches-for-deleting-palestinian-posts\/","title":{"rendered":"Instagram, Twitter blame glitches for deleting Palestinian posts"},"content":{"rendered":"<p><strong class=\"location-names\">BEIRUT: <\/strong>Instagram and Twitter have blamed technical errors for deleting posts mentioning the possible\u00a0eviction of Palestinians\u00a0from East Jerusalem, but data rights groups fear \u201cdiscriminatory\u201d algorithms are at work and want greater transparency.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-10617\" src=\"https:\/\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/Instagram-Twitter-blame-glitches-for-deleting-Palestinian-posts-rapidnews-dailyrapid.jpg\" alt=\"Instagram-Twitter-blame-glitches-for-deleting-Palestinian-posts-rapidnews\" width=\"1200\" height=\"675\" srcset=\"https:\/\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/Instagram-Twitter-blame-glitches-for-deleting-Palestinian-posts-rapidnews-dailyrapid.jpg 1200w, https:\/\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/Instagram-Twitter-blame-glitches-for-deleting-Palestinian-posts-rapidnews-dailyrapid-300x169.jpg 300w, https:\/\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/Instagram-Twitter-blame-glitches-for-deleting-Palestinian-posts-rapidnews-dailyrapid-1024x576.jpg 1024w, https:\/\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/Instagram-Twitter-blame-glitches-for-deleting-Palestinian-posts-rapidnews-dailyrapid-768x432.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>Palestinians living in the Sheikh Jarrah neighbourhood claimed by Jewish settlers have taken to social media to protest as they face eviction, but some found their posts, photos or videos removed or their accounts blocked starting last week.<\/p>\n<p>It came as a long-running legal case over evictions from homes in Sheikh Jarrah has fuelled tensions in Jerusalem where hundreds of Palestinians clashed with Israeli police on Monday.<\/p>\n<blockquote class=\"twitter-tweet\">\n<p dir=\"ltr\" lang=\"en\">\u2757\ufe0fAccording to <a href=\"https:\/\/twitter.com\/hashtag\/Hashtag?src=hash&amp;ref_src=twsrc%5Etfw\">#Hashtag<\/a> Palestine 2020 report!<br \/>\nHere is a summary of the violations made by Technology Companies against Palestinian digital rights.<\/p>\n<p>Check out the full report: <a href=\"https:\/\/t.co\/bUqbyD0OaF\">https:\/\/t.co\/bUqbyD0OaF<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/SaveSheikhJarrah?src=hash&amp;ref_src=twsrc%5Etfw\">#SaveSheikhJarrah<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/SavePalestine?src=hash&amp;ref_src=twsrc%5Etfw\">#SavePalestine<\/a> <a href=\"https:\/\/t.co\/i564fuT9zJ\">pic.twitter.com\/i564fuT9zJ<\/a><\/p>\n<p>\u2014 7amleh \u062d\u0645\u0644\u0629 (@7amleh) <a href=\"https:\/\/twitter.com\/7amleh\/status\/1391811828615983108?ref_src=twsrc%5Etfw\">May 10, 2021<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><br \/>\nBy Monday, 7amleh, a non-profit focused on social media, had received more than 200 complaints about deleted posts and suspended accounts related to Sheikh Jarrah.<\/p>\n<p>\u201cOn Instagram, it was mostly content takedown, even archives from older stories were deleted. On Twitter, most cases were an account suspension,\u201d said Mona Shtaya, an advocacy advisor at 7amleh.<\/p>\n<p>Instagram and Twitter said the accounts were \u201csuspended in error by our automated systems\u201d and the issue had been resolved and content reinstated.<\/p>\n<p>Instagram said in a statement that an automated update last week caused content re-shared by multiple users to appear as missing, affecting posts on Sheikh Jarrah, Colombia, and US and Canadian indigenous communities.<\/p>\n<p>\u201cWe are so sorry this happened. Especially to those in Colombia, East Jerusalem, and Indigenous communities who felt this was an intentional suppression of their voices and their stories \u2013 that was not our intent whatsoever,\u201d Instagram said.<\/p>\n<p><strong>Calls for clarity<\/strong><\/p>\n<p>But in a joint statement, 7amleh, Access Now, and other digital rights groups called on Twitter and Instagram to use \u201ctransparent and coherent moderation policies\u201dand be more open when take-downs happen.<\/p>\n<p>Marwa Fatafta, Middle East and North Africa policy advisor for Access Now, said Twitter and Instagram users saw continued restrictions on content over the weekend.<\/p>\n<p>\u201cThe issue was not resolved. We\u2019re demanding clarity on this censorship, and system glitches are no longer accepted as an excuse,\u201d she told the Thomson Reuters Foundation on Monday.<\/p>\n<p>One of those affected was Hind Khoudary, a 25-year-old Palestinian journalist based in Turkey, who noticed last Thursday that some posts about Sheikh Jarrah from her Instagram archives were not loading.<\/p>\n<p>\u201cI restarted my phone and my wifi, but it was all still missing and Instagram was very slow,\u201d Khoudary said.<\/p>\n<p>Some of her posts had been restored by Friday afternoon but some, dating as far back as April and even as recently as Saturday, were still missing according to screenshots from her phone that she shared with the\u00a0<em>Thomson Reuters Foundation<\/em>.<\/p>\n<p>Some affected users received messages about \u201cviolating community standards\u201d from Instagram.<\/p>\n<p>Shtaya said 7amleh was still fielding complaints about disappeared content.<\/p>\n<p>\u201cIt\u2019s supposed to be done but we are still receiving reports,\u201d she said.<\/p>\n<p>Data rights groups said the technical glitch had revealed the risks of using an automated algorithm to try to weed out violent or otherwise inappropriate posts.<\/p>\n<p>\u201cModeration is on the rise, and it\u2019s really a blunt object,\u201d said Jillian York, director for international freedom of expression at the Electronic Frontier Foundation.<\/p>\n<p>\u201cThe companies don\u2019t pay enough attention to cultural contexts like Palestine where there\u2019s basically less profit, so they put a lot more effort into making content moderation and automation effective in larger markets,\u201d she said.<\/p>\n<p>She said as a result, content that doesn\u2019t violate Instagram, Facebook or Twitter standards can get swept away by automated tools.<\/p>\n<p>Fatafta said the deletion of posts about Sheikh Jarrah showed why using algorithms to moderate content was \u201ca terrible idea\u201d.<\/p>\n<p>&#8220;It stresses the need for tech companies to be transparent about the systems they use, and ensure they do not infringe on people&#8217;s rights in such a discriminatory and arbitrary manner,&#8221; she said.<\/p>\n<div class=\"storypage-social-bottom\">\n<div class=\"leftside-socialshare\">\n<div class=\"story-social-icons\"><\/div>\n<\/div>\n<\/div>\n<div data-oembed-url=\"https:\/\/twitter.com\/7amleh\/status\/1391811828615983108\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>BEIRUT: Instagram and Twitter have blamed technical errors for deleting posts mentioning the possible\u00a0eviction of<\/p>\n","protected":false},"author":1,"featured_media":10618,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-10616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech"],"yoast_head":"<!-- This site is optimized with the 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href=\"https:\/\/dailyrapidnews.com\/eng\/category\/tech\/\" rel=\"category tag\">Tech<\/a>","tag_info":"Tech","comment_count":"0","jetpack-related-posts":[{"id":10338,"url":"https:\/\/dailyrapidnews.com\/eng\/2021\/05\/08\/scores-injured-in-clashes-between-palestinians-israeli-police-at-jerusalems-al-aqsa\/","url_meta":{"origin":10616,"position":0},"title":"Scores injured in clashes between Palestinians, Israeli police at Jerusalem\u2019s Al Aqsa","date":"May 8, 2021","format":false,"excerpt":"Israeli police fired rubber bullets and stun grenades towards rock-hurling Palestinian youth at Jerusalem\u2019s Al Aqsa Mosque on Friday amid\u00a0growing anger over the potential eviction\u00a0of Palestinians from homes on land claimed by Jewish settlers. 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Police confirmed 11 arrests in the latest unrest to rock the Sheikh Jarrah neighbourhood near Jerusalem's walled Old City, where\u2026","rel":"","context":"In &quot;World&quot;","img":{"alt_text":"Jerusalem-clashes-wound-22-Palestinians-as-land-rights-tensions-mount-rapidnews-dailyrapid","src":"https:\/\/i0.wp.com\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/Jerusalem-clashes-wound-22-Palestinians-as-land-rights-tensions-mount-rapidnews-dailyrapid.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":10305,"url":"https:\/\/dailyrapidnews.com\/eng\/2021\/05\/07\/netanyahus-son-ridicules-germany-for-preaching-ethics-to-jews-over-west-bank-construction\/","url_meta":{"origin":10616,"position":2},"title":"Netanyahu&#8217;s son ridicules Germany for \u2018Preaching Ethics&#8217; to Jews over West Bank construction","date":"May 7, 2021","format":false,"excerpt":"Five European powers have urged the Israeli government to \"cease its policy of settlement expansion\" across the\u00a0West Bank\u00a0as \u201cthreatening prospects for a peaceful resolution to the Israeli-Palestinian conflict\". The statement came after the Israeli District Committee for Jerusalem published plans to approve over 500 housing units in the territory. Yair\u2026","rel":"","context":"In &quot;World&quot;","img":{"alt_text":"netanyahu-s-son-ridicules-germany-for-preaching-ethics-to-jews-over-west-bank-construction-rapidnews","src":"https:\/\/i0.wp.com\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/netanyahu-s-son-ridicules-germany-for-preaching-ethics-to-jews-over-west-bank-construction-rapidnews.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":10604,"url":"https:\/\/dailyrapidnews.com\/eng\/2021\/05\/11\/eu-calls-for-direct-talks-between-israel-palestine\/","url_meta":{"origin":10616,"position":3},"title":"EU calls for direct talks between Israel, Palestine","date":"May 11, 2021","format":false,"excerpt":"Only direct negotiations can resolve all the problems between Israelis and Palestinians, an EU official said on Tuesday. \"The latest events and the escalation just illustrate how necessary it is to relaunch negotiations on finding a sustainable, peaceful solution to the current situation,\" Peter Stano, the European Commission's chief spokesperson\u2026","rel":"","context":"In &quot;World&quot;","img":{"alt_text":"eu-calls-for-direct-talks-between-israel-and-palestine-rapidnews","src":"https:\/\/i0.wp.com\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/eu-calls-for-direct-talks-between-israel-and-palestine-rapidnews.jpeg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":10649,"url":"https:\/\/dailyrapidnews.com\/eng\/2021\/05\/12\/uk-urges-for-de-escalation-as-civilian-deaths-in-gaza-reach-43\/","url_meta":{"origin":10616,"position":4},"title":"UK urges for de-escalation as civilian deaths in Gaza reach 43","date":"May 12, 2021","format":false,"excerpt":"Britain on Wednesday urged for an \u201curgent de-escalation\u201d of tensions as at least 43 Palestinian civilians have been killed in Israeli air raids on Gaza. \u201cI am urging Israel and the Palestinians to step back from the brink and for both sides to show restraint,\u201d\u00a0Prime Minister Boris Johnson\u00a0wrote on Twitter.\u2026","rel":"","context":"In &quot;World&quot;","img":{"alt_text":"UK-urges-for-de-escalation-as-civilian-deaths-in-Gaza-reach-43-rapidnews","src":"https:\/\/i0.wp.com\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/UK-urges-for-de-escalation-as-civilian-deaths-in-Gaza-reach-43-rapidnews.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":11239,"url":"https:\/\/dailyrapidnews.com\/eng\/2021\/05\/26\/hackers-interrupt-israeli-tv-broadcast-with-pro-palestine-message\/","url_meta":{"origin":10616,"position":5},"title":"Hackers interrupt Israeli TV broadcast with pro-Palestine message","date":"May 26, 2021","format":false,"excerpt":"A suspected Palestinian hacker briefly overtook an Israeli television broadcast Monday night. During a broadcast, the hacker wrote on the screen \u201cPalestine-Jerusalem, the eternal capital of Palestine\u201d after which the broadcast was cut off. The Palestinian hacker \u2032Anas As\u2019 hacked official Israeli TV last night wrote on the screen \u2032Palestine-\u2026","rel":"","context":"In &quot;World&quot;","img":{"alt_text":"Hackers-interrupt-Israeli-TV-broadcast-with-pro-Palestine-message-rapidnews","src":"https:\/\/i0.wp.com\/dailyrapidnews.com\/eng\/wp-content\/uploads\/2021\/05\/Hackers-interrupt-Israeli-TV-broadcast-with-pro-Palestine-message-rapidnews-e1622025822511.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/posts\/10616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/comments?post=10616"}],"version-history":[{"count":1,"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/posts\/10616\/revisions"}],"predecessor-version":[{"id":10619,"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/posts\/10616\/revisions\/10619"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/media\/10618"}],"wp:attachment":[{"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/media?parent=10616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/categories?post=10616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dailyrapidnews.com\/eng\/wp-json\/wp\/v2\/tags?post=10616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}