Martyn James, a consumer rights expert, walks us through everything you might be entitled to if your flight is delayed or cancelled. Here’s what you should know before your summer vacation.<\/p>\n\n\n\n
Anyone who has recently watched the news and has a vacation planned will have been watching the airports and airlines \u2013 and their unfortunate customers \u2013 with bated breath.<\/p>\n\n\n\n
However, flight cancellations and delays are not a new issue.<\/p>\n\n\n\n
Prior to the pandemic, one of the most common reasons for complaints was flight delays, cancellations, and compensation.<\/p>\n\n\n\n
Before Covid intervened, 135,000 people complained to Resolver about flights.<\/p>\n\n\n\n
Over 3,000 people have gotten in just in the last week.<\/p>\n\n\n\n
Since huge swaths of flights were cancelled by airlines, I’ve been inundated with inquiries \u2013 half from people directly affected and half from people travelling and nervously watching the skies.<\/p>\n\n\n\n
What has changed since Brexit?<\/p>\n\n\n\n
While the government initially proposed changes to EU flight delay and cancellation rules (EC Regulation 261\/2004 \u2013 legislation fans), the only significant difference after Brexit is that compensation is now paid in Sterling rather than Euros.<\/p>\n\n\n\n
On the surface, it appears to have decreased, but this is simply due to the difference in exchange rates.<\/p>\n\n\n\n
So, what happens if your flight is cancelled or delayed? This is how it works.<\/p>\n\n\n\n
What you’re entitled to if your flight is delayed depends on how long the delay was and what caused it.<\/p>\n","protected":false},"excerpt":{"rendered":"
Martyn James, a consumer rights expert, walks us through everything you might be entitled to<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[591],"tags":[1423],"class_list":["post-18572","post","type-post","status-publish","format-standard","hentry","category-news","tag-delayed-flights"],"yoast_head":"\n