What should be the justice if flight got cancelled.
Travelers have experienced delays and cancellations at airports, as the industry struggles to recruit and train new staff as demand returns following the pandemic.
Airlines such as EasyJet and Tui cancelled dozens of flights during the half-term holiday, and the disruption is expected to continue into the summer, with Gatwick reducing flights in July and August.
So, if your flight is cancelled, what are your options?
Can I seek restitution?
You have a number of rights under UK law if you fly from a UK airport on any airline, arrive at a UK airport on an EU or UK airline, or arrive at an airport in the EU on a UK airline.
What you are entitled to depends on the circumstances surrounding the cancellation and how much notice you were given.
You will not be eligible for compensation if the disruption was not the airline’s fault and was caused by “extraordinary circumstances” that could not have been avoided even if all reasonable precautions had been taken.
This includes things like severe weather and air traffic control strikes.
If your flight is cancelled with less than two weeks’ notice, you may be eligible for compensation based on the timings of the alternative flight.
The amount you are entitled to is also determined by how far you travelled.
As an example:
You can claim up to £220 per person for flights under 1,500km, such as Glasgow to Amsterdam.