An 82-year-old grandmother was left with a £700 repair bill.

Madeline Tretton, from Lytham, spent 10 days in Gran Canaria but had to wait three hours for her vehicle to be returned when she returned.

When the car was found, she claims it was covered in mud and so badly damaged that she couldn’t drive it home.

Given that her flight arrived at 10 p.m., Madeline decided to treat herself to a ‘meet and greet’ service, which is designed to expedite the parking process.

Madeline described her vacation as “brilliant but ruined by the service.”

“The car was covered in mud inside and out, and there was damage to the underside panel, the axel, and the tyres.”

The company refused to fix the problems, leaving Madeline with a £700 repair bill and no car for four weeks while the work was done.

“The car is still not right, one of the wheels rattles when I drive,” she continued, “and we even have video evidence of the car at Terminal 1 with the damage, but the company continues to ignore us.”

Despite the fact that the parking company uses the airport’s name and is registered to a nearby field, Madeline has discovered that the airport is not affiliated with the firm.